Cynthia and Caleb

I contacted Harmen (Europe Roadtrip.com) approximately 1 year prior to our departure, because my husband and I were planning to travel Europe for 1 year and I had lots of questions regarding the RV buyback program and the advantages/disadvanges travelling with the RV for such a longterm travel plan. I contacted more than 1 company, and I immediately knew that if I were to decide to buy an RV, it would be with Harmen, because he was the only one who answered in a timely fashion and took me seriously even though my travel plans were 1 year away, and I really had A LOT of questions, since I had never traveled in an RV before. I can honestly say that by the time my husband and I arrived in the Netherlands to pick up our motorhome, I felt like Harmen and I were friends because over a period of 1 year, we texted through WhatsApp about so many details leading up to the trip. Upon our arrival, Harmen ensured that we had a pick up at the airport even though he had advised me that a weekday arrival would be best as he was closed on weekends. However, we landed on a Sunday and Harmen organized a pickup at the airport (2 hours away) and he welcomed us with tea/coffee at his residence (business) on his day off. He spent lots of his personal time with us, getting to know eachother and he provided us with tips and advice regarding RVing, on the arrival day and until we left for our roadtrip. I must say, we received more than what we expected: kitchen inventory as well as bicycles to use throughout our travel. The vehicle was in good condition esthetically and mechanically, and everything that was promised was there. We were able to camp on his property for a couple of days to settle, until we were ready to leave, and during that time, not only Harmen himself, but the whole family, was there to help us with anything we needed. After we left, Harmen remained available to answer every question we had during our adventure, whether it was regarding the motorhome or personal advice regarding the trip. We knew that buying a vehicle without seeing it might have been tricky, but we trusted Harmen and he met our expectations and even went above and beyond. I recommend Europe Roadtrip.com to anyone who's looking to aquire a motorhome, using the buyback program. Cynthia & Caleb MONTREAL, CANADA